1.  Purchasing

Absolute lowest prices
It is our policy to guaranty the lowest price, period!
Since it is possible that at some moment in time another
dealer might have a sale price lower than ours, we promise to
refund any excess amount within 30 days of your purchase.
Arizona residents will be charged sales tax.
Items are subject to availability, price, and/or model difference.

Quality assurance
We want you to be totally satisfied with us and the quality
of our products. We will always meet or exceed manufacturer warrantees.  And, we add our own 30-day money-back guaranty. 

Best Overall Value
Value is a combination of Price, Quality and Service.
  As you continue to browse through our website I hope you
will understand that we are sincere and worthy of your patronage.

Exceptional service
We truly believe you will enjoy the personal attention you receive from Pop's Music. Service is something  that must be experienced,
not just talked about. Please call us at any time during your purchase and we will help you as best we can!  If you would like to read what some of our customers have said, click on Customer Comments.

Forms of Payment
Our on-line payment option is processed by the PayPal System.
This option provides a safe environment where you can use
any Major Credit Card or even Electronic Checks.
If you prefer other methods, please call 1-800-755-2009.     

2.  SHIPPING

It is our policy to offer Free shipping within the
Continental United States for all orders over $100.

If your order is less than $100 you will only be charged
a shipping fee relative to actual cost.
 
We usually ship orders within the Continental USA via UPS Ground or US Mail depending on shipping restrictions and cost effectiveness.   Other shipping methods by request.
 
Items that are in stock will ship the next day.
Out of stock items require an added 4 to 6 days on average.
Depending on your location relative to Arizona, shipments usually
arrive as early as 1 to 7 business days within the US.

  International shipments normally arrive within 1 to 4 weeks. 

 For International orders please email us for a price quote before ordering online. email: sales@popsmusic.com
If you have questions regarding shipping, please call us at 1-800-755-2009 or 480-380-1196 in Arizona.

3.  RETURNS

Returns, Refunds or Exchanges
If you should need to return, refund or exchange an item, 
Please call Pop's Music 
for specific Return Instructions.
1-800-755-2009 or 480-380-1196 in Arizona
A return fee might apply depending on purchase date
and or condition of returned item.

When returning an item, please include the following:
Original receipt, packaging and paperwork
Your First and Last Name
Your Complete Address
Your Phone Number
Your EMail address
Reason for Return

Mailed items should be sent to:

Pop's Music - RETURN
P.O. Box 9186
Mesa, Arizona 85214-9186

For return methods other than US Mail, call first.  

For more information or for help
Call 1-800-755-2009 or 480-380-1196
You may also send email to sales@popsmusic.com