Customer Comments
We strive to maintain the highest level of satisfaction
by actively seeking open and honest customer feedback.
We are happy to have received the following customer
statements and honored to share them with you.
________________________________________________________________
My husband and I are very pleased with the service we received from Pop's Music.
We sent our two Q-chords in for repair.
Both of them are working like new and the price for repairs
including shipping both ways was very reasonable.
_______________________________________________________
Great service and Len is so helpful. I'm a new member of the Club and was thrilled to join.
When my most recent purchase of a QChord proved problematic,
he was able to help me on the same day and I look forward to continuing with Pop's Music for many years.
_______________________________________________________
Pop delivers on the value he promises. Club membership includes
a great variety of downloadable songbooks, and the list keeps growing!
_______________________________________________________
My last order was a booklet of religious music. I really loved the variety.
It was a wonderful selection of old familiar hymns that I love, with easy chords.
Thank you for your endless choices and excellent, fast service.
_______________________________________________________
I am now a member of Pop's Music Club and I love it!
The library of music that is ready for me to play is tremendous!
What I like best of all is that I really feel good about this company and their products.
I am confident that I am dealing with folks who are honest, knowledgeable,
and sincere about serving their members and customers. Keep up the great work, Pop’s!
_______________________________________________________
"I always dreamed of being able to play an instrument
and this has made my dream come true".
_______________________________________________________
"Lenny, thanks for the wonderful intro to the QChord.
It's the best I've found on the Internet".
"Thank you for the prompt and caring customer service".
_______________________________________________________
"Once again I am pleased with your excellent customer service.
I will continue to recommend your company to others".
"I received my new QChord and boy do I love it. I am glad I found you on the Internet.
Thank you and your staff for being so helpful".
"I moved up to the Q-Chord and enjoy it thoroughly.
The books and tape you provided were exactly what I needed".
"I used to play piano, but now with arthritis it is too difficult. The Omnichord brought music back for me".
"Thank you for taking the time to answer our questions, we really appreciate your dedication".
"Just got it two weeks ago, played it in church, people loved it".
_______________________________________________________
"Thanks! Got my QChord today and I love it"!
"Thanks so much for your friendly and quality service.
I will be recommending you to others."
_______________________________________________________
"Its great having a live person actually answering my email!
I'm tired of computer generated responses that don't mean anything".
"My dad said that your books about the QChord were exactly what he needed.
Thanks loads ... long live the Internet."
_______________________________________________________
Hi Len,
(Concerning the "Do It Yourself" section of the PopsMusic website)
I followed your instructions to clean the (button) contacts on my QChord and now it works great!
Thanks for your helpfulness. Wendy Stapley (5/21/16)
_______________________________________________________
I'm pleased to say that my order of your 2 instructional DVDs on The Omnichord/QChord have arrived.
I popped them into my player and they DO play ok!!
Thanks for the very kind offer to forego payment if they didn't work - that is now unnecessary.
You may safely state on your Website that these DVDs should be
playable on DVD players in Europe.
All the best, looking forward to watching them and then launching
myself into making the most of this quite strange but fascinating
instrument. Take care, SteveB (UK) (May, 2016)
_______________________________________________________
Len, my daughter Lynette and I (Trish) love our new Q Chords.
My 3 year old great granddaughter is still singing Amazing Grace and In the Garden,
but now to the music of the Q Chord. My best friend Susan saw mine at church today
and is going to buy one too. It's quite a hit and Lynette and I just sent for another cartridge for ours.
The rhythm one. Of course we each had to have one.
Thank you again for your courtesy and the time you spent with us.
God Bless your business and your ministry as you sing for our Lord!! (Trish, Lynette, Jansky and Kyla)
_______________________________________________________
Dear Lenny, I am wanting to share one of my Q-Chord stories.
I use my instrument mostly for Hospice work. I recently had an ALS patient, who cannot speak.
but can smile; and who cannot move, but can still move his hands and arms.
I had him "humming along" when I played Que Sera Sera but the best part of the story is when I played
"Celebration" from my most recent song-cartridge, his face truly "lit up" with a big smile,
and his hands started moving from side to side in time with the music.
He was "dancing" in the only way he could...with his hands!!
In that moment I gave thanks once again that I bought myself this Q-Chord.
I have since gone to visit him several times and I always take my Q-Chord.
He loves LaBamba...and YMCA...and continues to "dance with me as I play".
His smile means everything to me and my Q-Chord has sure helped put that smile on his face.
(J. Jacobs Hospice Volunteer, Phoenix Arizona)
_______________________________________________________
Hi Pops Music, I just got off the phone with you regarding the Suzuki QChord
that I purchased from you (didn't catch the name of the person I spoke with).
Helpful and friendly customer service! I'm impressed, and I appreciate it!
I'm looking forward to the QChord, and rest assured that you'll get some very positive feedback from me.
Thanks again. (J. Gravelin)
_______________________________________________________
Dear Mike, I spoke with you over the phone after visiting your website and purchased a QChord from your store.
I just wanted to say thank you for all the help that you gave me.
You were so kind and helpful when speaking with me over the phone.
I never had someone give me the patience and friendliness that I received from you that day.
It is greatly appreciated! (E. Rowe)
_______________________________________________________
I have had my QChord now for two weeks and it is difficult to put it down.
What a great instrument! Now at the age of 64, I have rediscovered music.
I play the Autoharp and I have found the QChord much more versatile.
I won't be giving up my autoharp; however, it has been relegated to a secondary position.
Thank you for a great instrument. (B. Kahn)
_______________________________________________________
Lenny, I'm writing to let you know I received my QChord. Thank you for the monthly songs.
I love the variety and your style is so easy to learn and play on my QChord.
Many of my clients at Meals on Wheels have asked me to play for them.
They love the music - some of them sing along. We all have such fun!
Many thanks again for all your help. (M. Moore)
_______________________________________________________
Len, I had the pleasure of meeting your son Mike yesterday.
He introduced me to my new Q-Chord. I just love it. It is so versatile and just plan fun.
The neatest thing about it was my husband had never seen one nor the music it can make.
I set him down and showed him the strum plate and how to stroke.
I told him to just stroke with the rhythm and that he would know the song.
Then I hit the demo. Well, needless to say, after a couple of bars he was stroking like a pro.
He was so jazzed. He had never made music in his life. It was so cool.
Thanks again for your help and great service. Len, Feel free to use my comments.
Again thanks for your service.
FYI - I actually worked up a sweat jammin with Party Hits last night!!!!!!!! (Diane Giguere)
_______________________________________________________
We strive to maintain the highest level of satisfaction
by actively seeking open and honest customer feedback.
We are happy to have received the following customer
statements and honored to share them with you.
________________________________________________________________
My husband and I are very pleased with the service we received from Pop's Music.
We sent our two Q-chords in for repair.
Both of them are working like new and the price for repairs
including shipping both ways was very reasonable.
_______________________________________________________
Great service and Len is so helpful. I'm a new member of the Club and was thrilled to join.
When my most recent purchase of a QChord proved problematic,
he was able to help me on the same day and I look forward to continuing with Pop's Music for many years.
_______________________________________________________
Pop delivers on the value he promises. Club membership includes
a great variety of downloadable songbooks, and the list keeps growing!
_______________________________________________________
My last order was a booklet of religious music. I really loved the variety.
It was a wonderful selection of old familiar hymns that I love, with easy chords.
Thank you for your endless choices and excellent, fast service.
_______________________________________________________
I am now a member of Pop's Music Club and I love it!
The library of music that is ready for me to play is tremendous!
What I like best of all is that I really feel good about this company and their products.
I am confident that I am dealing with folks who are honest, knowledgeable,
and sincere about serving their members and customers. Keep up the great work, Pop’s!
_______________________________________________________
"I always dreamed of being able to play an instrument
and this has made my dream come true".
_______________________________________________________
"Lenny, thanks for the wonderful intro to the QChord.
It's the best I've found on the Internet".
"Thank you for the prompt and caring customer service".
_______________________________________________________
"Once again I am pleased with your excellent customer service.
I will continue to recommend your company to others".
"I received my new QChord and boy do I love it. I am glad I found you on the Internet.
Thank you and your staff for being so helpful".
"I moved up to the Q-Chord and enjoy it thoroughly.
The books and tape you provided were exactly what I needed".
"I used to play piano, but now with arthritis it is too difficult. The Omnichord brought music back for me".
"Thank you for taking the time to answer our questions, we really appreciate your dedication".
"Just got it two weeks ago, played it in church, people loved it".
_______________________________________________________
"Thanks! Got my QChord today and I love it"!
"Thanks so much for your friendly and quality service.
I will be recommending you to others."
_______________________________________________________
"Its great having a live person actually answering my email!
I'm tired of computer generated responses that don't mean anything".
"My dad said that your books about the QChord were exactly what he needed.
Thanks loads ... long live the Internet."
_______________________________________________________
Hi Len,
(Concerning the "Do It Yourself" section of the PopsMusic website)
I followed your instructions to clean the (button) contacts on my QChord and now it works great!
Thanks for your helpfulness. Wendy Stapley (5/21/16)
_______________________________________________________
I'm pleased to say that my order of your 2 instructional DVDs on The Omnichord/QChord have arrived.
I popped them into my player and they DO play ok!!
Thanks for the very kind offer to forego payment if they didn't work - that is now unnecessary.
You may safely state on your Website that these DVDs should be
playable on DVD players in Europe.
All the best, looking forward to watching them and then launching
myself into making the most of this quite strange but fascinating
instrument. Take care, SteveB (UK) (May, 2016)
_______________________________________________________
Len, my daughter Lynette and I (Trish) love our new Q Chords.
My 3 year old great granddaughter is still singing Amazing Grace and In the Garden,
but now to the music of the Q Chord. My best friend Susan saw mine at church today
and is going to buy one too. It's quite a hit and Lynette and I just sent for another cartridge for ours.
The rhythm one. Of course we each had to have one.
Thank you again for your courtesy and the time you spent with us.
God Bless your business and your ministry as you sing for our Lord!! (Trish, Lynette, Jansky and Kyla)
_______________________________________________________
Dear Lenny, I am wanting to share one of my Q-Chord stories.
I use my instrument mostly for Hospice work. I recently had an ALS patient, who cannot speak.
but can smile; and who cannot move, but can still move his hands and arms.
I had him "humming along" when I played Que Sera Sera but the best part of the story is when I played
"Celebration" from my most recent song-cartridge, his face truly "lit up" with a big smile,
and his hands started moving from side to side in time with the music.
He was "dancing" in the only way he could...with his hands!!
In that moment I gave thanks once again that I bought myself this Q-Chord.
I have since gone to visit him several times and I always take my Q-Chord.
He loves LaBamba...and YMCA...and continues to "dance with me as I play".
His smile means everything to me and my Q-Chord has sure helped put that smile on his face.
(J. Jacobs Hospice Volunteer, Phoenix Arizona)
_______________________________________________________
Hi Pops Music, I just got off the phone with you regarding the Suzuki QChord
that I purchased from you (didn't catch the name of the person I spoke with).
Helpful and friendly customer service! I'm impressed, and I appreciate it!
I'm looking forward to the QChord, and rest assured that you'll get some very positive feedback from me.
Thanks again. (J. Gravelin)
_______________________________________________________
Dear Mike, I spoke with you over the phone after visiting your website and purchased a QChord from your store.
I just wanted to say thank you for all the help that you gave me.
You were so kind and helpful when speaking with me over the phone.
I never had someone give me the patience and friendliness that I received from you that day.
It is greatly appreciated! (E. Rowe)
_______________________________________________________
I have had my QChord now for two weeks and it is difficult to put it down.
What a great instrument! Now at the age of 64, I have rediscovered music.
I play the Autoharp and I have found the QChord much more versatile.
I won't be giving up my autoharp; however, it has been relegated to a secondary position.
Thank you for a great instrument. (B. Kahn)
_______________________________________________________
Lenny, I'm writing to let you know I received my QChord. Thank you for the monthly songs.
I love the variety and your style is so easy to learn and play on my QChord.
Many of my clients at Meals on Wheels have asked me to play for them.
They love the music - some of them sing along. We all have such fun!
Many thanks again for all your help. (M. Moore)
_______________________________________________________
Len, I had the pleasure of meeting your son Mike yesterday.
He introduced me to my new Q-Chord. I just love it. It is so versatile and just plan fun.
The neatest thing about it was my husband had never seen one nor the music it can make.
I set him down and showed him the strum plate and how to stroke.
I told him to just stroke with the rhythm and that he would know the song.
Then I hit the demo. Well, needless to say, after a couple of bars he was stroking like a pro.
He was so jazzed. He had never made music in his life. It was so cool.
Thanks again for your help and great service. Len, Feel free to use my comments.
Again thanks for your service.
FYI - I actually worked up a sweat jammin with Party Hits last night!!!!!!!! (Diane Giguere)
_______________________________________________________